Privacy Policy

1. Introduction

Signal Foundry Labs Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (signalfoundry.ai), use our products (including Contextable), or engage our consulting services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, and phone number when you contact us or request our services.
• Account Information: Email and password when you create an account on our client portal.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
• Technical Data: IP address, browser type, device information, and operating system.
• Payment Information: Billing details processed through our secure payment providers (we do not store full credit card numbers).

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send you updates about our products and services (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, analytics providers, hosting services).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@signalfoundry.ai.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These include essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: